Thank you for choosing Alpha One Firearms Training for your training needs.
We understand that unforeseen circumstances can arise. To address this and ensure a seamless experience for all our participants, we’ve laid out the following Cancellation & Refund Policy:
Schedule Another Date
For any cancellations made 7 days or more in advance of the scheduled training date, participants are entitled to reschedule the class on another date.
No Refund
If a participant chooses to cancel 48 hours or less before the scheduled training date, no refund will be provided.
This is due to logistical preparations of the range, training staff, and the potential loss of slots that could have been provided to other interested individuals.
Rescheduling
If you wish to reschedule your training date, please get in touch with us as soon as possible. While we will do our best to accommodate, please note that rescheduling within 48 hours of the training date may not always be feasible due to availability and scheduling constraints.
Unexpected Closures
In the rare case that Alpha One Firearms Training needs to cancel a training session due to unforeseen circumstances (e.g., extreme weather conditions, instructor illness, or safety concerns), participants will be notified immediately. In such cases, participants will have the option to reschedule or receive a full refund.
How to Cancel
All cancellations must be communicated via email to CustomerSupport@AlphaOneFirearms.com, through our Contact Page, or to Alex at (702) 528-2222.
Questions or Concerns
If you have any questions regarding this policy or any other aspect of our services, please don’t hesitate to contact us.
Your satisfaction is our utmost priority.
We appreciate your understanding and cooperation with our Cancellation and refund Policy. It allows us to ensure that all our participants have the best training experience possible. We look forward to serving your training needs.